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DHT•SERVICES



📜 PRIVACY POLICY

Your Privacy Matters to Us

We are committed to protecting your personal data and being transparent about how we collect and use it.

Last Updated: February 22, 2026

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1. Introduction

Dubai HiTech Service ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website dubaihitechservice.com or use our services.

Please read this policy carefully. If you do not agree with our practices, please do not use our services. By accessing or using our website and services, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect the following types of information:

Personal Data

  • Contact details: name, email address, phone number, and postal address.
  • Account information: if you create an account, we store your login credentials and profile information.
  • Service details: information related to the services you request (e.g., property address, service type, preferences).
  • Payment information: we collect payment details (processed securely by third-party payment gateways; we do not store full payment card numbers).

Technical Data

  • IP address, browser type, device information, and operating system.
  • Usage data: pages visited, time spent, referral source, and interactions with our website.
  • Cookies and similar tracking technologies (see Cookies section).

Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms if you interact with us through those channels, or from business partners who help us provide services.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage services: process your bookings, communicate with you about appointments, and deliver the services you request.
  • To improve our website and services: analyze usage patterns to enhance user experience and develop new features.
  • To communicate with you: send service updates, confirmations, reminders, and respond to your inquiries.
  • Marketing (with consent): send promotional offers and newsletters if you have opted in. You can unsubscribe anytime.
  • Legal compliance: comply with applicable laws, regulations, and legal processes.
  • Fraud prevention and security: detect and prevent fraudulent or unauthorized activities.

4. Sharing Your Information

We may share your information with:

  • Service providers: third-party vendors who help us operate our business (e.g., payment processors, IT support, customer service platforms). They are bound by confidentiality agreements.
  • Professional partners: licensed technicians and service professionals who fulfill your service requests.
  • Legal authorities: if required by law, regulation, or legal process.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the information we hold about you.
  • Correction: ask us to correct inaccurate or incomplete data.
  • Deletion: request deletion of your personal data, subject to legal obligations.
  • Objection: object to processing based on legitimate interests.
  • Restriction: request restriction of processing in certain circumstances.
  • Data portability: receive your data in a structured, commonly used format.
  • Withdraw consent: where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us. We will respond within the time frame required by applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and for marketing. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies: necessary for website functionality (e.g., login sessions, security).
  • Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing cookies: used to deliver relevant ads and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Our Data Protection Officer can be reached at the above email address.

Dubai HiTech Service – Built on trust and transparency.